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TECH-NURSING
By KIRAN ALI
Information technology (IT) has great impact on human lives. It has
made people life easier. Technology made it possible to extract
updated information on our fingertips anytime, anywhere. In today’s
world IT become an essential part of every industry whether it is
commercial or services industry. In the services industry, health
care (nursing) is also being impacted by technological changes. In
today's Information Age, nurses are expected to keep pace with the
rapidly advancing technology and Information and Communication
technology becomes an integral part of health-care practice.
Patients are the customers of health care facility; it is the
responsibility of health care professionals to satisfy their needs
and that can only be attained by providing quality care to them.
Quality care can be provided by giving proper health education to
the patients and by maintaining privacy, confidentiality, and
safety of the patients. IT is one way which gives the opportunity
to health care professionals especially nurses to provide quality
and safe care to their patients. As nurses spend more time with the
patients than other health care professionals so IT helps them in
achieving this goal. Use of IT in health care setting helps nurses
in providing safe care to their patients. Patient safety is
improved by reducing medication error, by sharing health
information among health care professional and by updating recent
knowledge about different diseases.
Patient safety is foremost in nursing profession and it is enhanced
by reducing medication error and that become possible through IT.
Institute of Medicine has designed a report in 2000 which estimates
that 7,391 deaths resulted from medication errors each year in
United States and according to report medication errors occur in
nearly 1 of every 5 doses given to patients in the typical
hospital. In order to reduce the death rate, health care
professionals should lessen the incident of medication error. In
this way they will be able to provide safe and quality care to
their patients. IT plays an important role in reducing medication
error. As the medication orders are computerized, no one can change
the physician’s order and the orders are clearly written so there
are less chances of medication error. Whereas, in past when there
was no IT medication orders were written manually. There were high
chances of incidence of medication error because sometimes hand
writing was not understandable to the nurses. IT has solved this
problem by decreasing the incidences of medication error.
Safe and quality care is also provided by sharing health
information of the patient among health care professionals. Health
information is shared easily among all health care providers with
the help of IT. The sharing of information within health care
professionals i.e. doctors, nurses, laboratory technicians,
pharmacists, dieticians are important to provide continuous care to
the patients and alll the health records of the patient are
available in computer with an easy access. For example, if there is
an abnormality in lab reports, through IT this information is
easily conveyed to the doctors and nurses and treatment will be
carried out accordingly. Besides that, pharmacists can suggest the
doctors to adjust the doses of medication. In addition, dietician
can also give their suggestions about the preferred diet
accordingly. Another example is that, if patient is shifted from
one department to another, the health care professionals of that
department will get complete information about the patient and it
helps in providing continuous and safe care to the patient.
Patients will also receive safe and quality care if nurses are well
equipped with recent and relevant information about diseases. IT
helps nurses in updating the knowledge regarding different diseases
and their treatments by reading recent online web and journal
articles. As medication error put patient and nurses in trouble,
knowledge error can also create problem to patient as well as to
nurses. For this reason, nurses should keep themselves updated with
the updated information about health and health issues. Nurses play
an important role in caring and educating patient as well as their
families so it is essential for nurses to have an appropriate and
in depth knowledge about health and diseases. As knowledge works in
this technological age, it is essential that nurses have access to
the latest information at their fingertips. As a human being, it is
difficult to remember each and everything so IT enabled, nurses to
do difficult task in an easy manner. IT provides an opportunity to
search different internet websites for health and health issues
within minutes. Moreover, nurses increases and updates their
knowledge by reading recent online articles from these websites
anytime anywhere. In this way, nurses will develop their
professional growth. In addition, intranet can be developed within
the organization to have an easy access to the policies, protocols
and procedures. Knowledge can be updated by reading books and
journal articles. Policies, protocols and procedures can be
retrieved through files but nowadays people are so fond of computer
technology that they want all the things to be done with the help
of this technology. They prefer searching through internet rather
reading books and files because it saves time as well as energy.
In summary, IT has a great impact on nursing and health care
setting. It gives a way to nurses to provide safe and quality care
to the patient in a complex clinical environment. The Institute of
Medicine's "Crossing the Quality Chasm" report (2003) calls for the
infusion of information technology into today's healthcare
curricula, reasoning that IT tools are essential to safe,
high-quality care in today's complex clinical environments. IT
helps nurses in improving safety of the patient by reducing
medication error, by sharing health information among health care
professionals and by updating knowledge about different diseases
and their treatment. Keeping in mind the uses of IT, it is
suggested that IT should be introduced in all health care setting
to improve patient safety and provide quality care to them. In
addition, nurses should be trained about the correct use of IT. If
nurses don’t know how to operate the system, it would be difficult
for them to fulfill their responsibility. So it is important for
the management of the health care setting to arrange short course
of IT for their employees. Furthermore, IT course should be
introduced in nursing curriculum.
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